Public sector

Digital transformation for public services

Experienced business analysis, requirements and delivery support for central government, local authorities, NHS bodies, arms-length bodies and their delivery suppliers — aligned with the GDS Service Standard and responsible AI practice.

Senior BA and delivery support for public-sector programmes

ATJ brings experienced senior business analysis, product-owner and transformation capability into public-sector programmes — either directly with in-house teams, or as an associate to suppliers delivering on public-sector frameworks.

Our approach reflects established public-sector practice, including alignment with the GDS Service Standard and Service Manual. We use professional public-sector language and methods; we do not claim any form of government endorsement, accreditation or partnership.

What we cover

A full picture of the disciplines we bring to public-sector engagements. Individual scopes are shaped around the phase and needs of your programme.

Discovery & scoping

Framing the problem, understanding policy intent and user needs, and defining a proportionate scope before commitments are made.

Stakeholder engagement

Structured engagement across policy, operational, digital, delivery and user-facing teams to build a shared understanding.

Requirements management

Elicitation, documentation, prioritisation and traceability of business, user and functional requirements across the lifecycle.

User stories & acceptance criteria

Well-formed user stories with clear acceptance criteria that development teams can build and test against.

Process & service mapping

End-to-end service and process maps that make current-state and target-state visible across teams, channels and systems.

GDS-aligned delivery support

Support in preparing for and responding to service assessments, aligned with the GDS Service Standard and Service Manual.

Agile delivery

Business analysis and product-owner support within agile teams — backlog management, refinement, sprint ceremonies and reporting.

Options analysis

Structured comparison of delivery options — including build, buy, reuse and platform choices — with clear recommendations.

Procurement support

Requirements, evaluation criteria and supporting artefacts for procurements through frameworks such as DOS and G-Cloud.

Service transition

Support moving from delivery into live running — operating models, run-books and hand-over to service teams.

Governance & documentation

Governance artefacts, decision logs, RAID logs and reporting that stand up to scrutiny by boards and assurance functions.

Assurance reviews

Independent reviews of programmes in flight — findings, risks and pragmatic recommendations to help you course-correct.

Ways to engage

  • • Direct engagement with in-house digital and transformation teams
  • • Associate or subcontractor to suppliers on DOS, G-Cloud and other public-sector frameworks
  • • Independent assurance and AI-risk reviews for programmes in flight
  • • Interim BA and product-owner capacity to bridge delivery gaps

Suppliers and framework engagements

We regularly support delivery suppliers with additional senior BA and product-owner capacity across discovery, alpha, beta and live phases — including preparing for service assessments and shaping bid responses that require experienced practitioners.

Discuss a programme or bid

Ready to see where your operations lose time and money?

Start with a Business Efficiency and AI Audit, or book a discovery call to talk through monthly transformation support.