Resources · Insights
Practical articles on business analysis, automation, technology selection and responsible AI — written from delivery experience and useful on their own.
Every article follows the same structure: the business problem, the context, the approach, a practical use case, the benefits, the limitations and the data or AI considerations — so you can judge whether it applies to your organisation.
Technology selection checklist
A structured way for smaller organisations to define requirements, compare options and reach a defensible software decision without a procurement team.
Responsible AI guide
What proportionate AI governance looks like for an SME or charity: the small number of controls that matter, and how to put them in place without stopping useful work.
Automation tutorial
How to pick a first automation that is worth the effort, build it so it can be maintained, and avoid the fragile chains that create more work than they remove.
Where time and money actually leak in service organisations, and what to fix first.
What proportionate governance looks like for an organisation without a compliance department.
Discovery, requirements and stakeholder work in Agile, Waterfall and GDS contexts.
Service assessments, accessibility and assurance for teams supplying government.
The scorecard gives you an immediate read on where your operation stands, and the Recommended Technology directory sets out how we assess business software.
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