Free interactive tool

Business Efficiency and AI Readiness Scorecard

Twenty short questions across seven areas of your operation. You’ll get an overall score, a category breakdown and a practical view of where to focus first. It takes under five minutes.

What the scorecard covers

  • Business processesHow clearly your work is defined, documented and consistently followed.
  • Roles and responsibilitiesHow clearly ownership, decisions and handovers are understood.
  • Technology and systemsHow well your tools fit your work and connect to each other.
  • Data qualityHow far you can trust your data for day-to-day decisions.
  • Customer experienceHow smooth and consistent your service is for the people you serve.
  • Automation readinessHow prepared you are to automate repetitive work safely.
  • Responsible AI and governanceHow well AI use, risk and accountability are managed.

Answer each question with the option closest to how things work today — there are no right answers. We ask for your details once at the end so we can send your results.